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Looking for a reliable translation partner to help you expand your business into new markets?
Evaluating language services providers and deciding on the right one is a critical decision that can significantly impact your global success.
With many different options in the market, it’s crucial to set your priorities straight and find a company that can meet your needs.
To help you navigate this process, we’ve identified key factors you need to look for when selecting a translation partner.
Also, we’ve compiled a list of the top translation services companies you can choose from.
What to Look For in a Translation Services Company
Here are 6 non-negotiable qualities you should look for when choosing a translation partner for your business.
1. Offered Services
A reputable translation company should offer a comprehensive suite of services, from document translation to website localization, to meet the needs of clients like yours.
So, the first thing you need to do when choosing a translation company is to double-check their services and see if they align with your needs.
Of course, opt for companies that can handle your entire translation needs from start to finish so you can centralize all the translation work in one place.
This is important to ensure translation consistency and efficiency.
2. Certifications and Quality Assurance
Next, check the certifications of the translation services companies you’re considering.
Some certifications, like ISO 17100, are specific to the translation industry. This certification indicates that your language services provider (LSP) meets all the quality standards to deliver high-quality translations.
Another essential certification is ISO 9001, which indicates that your LSP has the quality management processes and teams to provide top-notch services and customer support.
But remember—certifications alone are not enough to ensure you’re receiving high-quality services. You should also ask if your potential translation company has a solid translation quality assurance (QA) system in place.
Translation QA should involve multiple rounds of review, such as editing, proofreading, and automated quality checks. By implementing strict quality control, you can rest assured that you’ll receive flawless translations.
3. Native-Speaking Translators
Another factor that distinguishes top translation services companies is having a large team of native-speaking translators in your target language.
Professional native-speaking translators have deep cultural awareness and language proficiency like no other due to their exposure to the local language and traditions. This allows them to deliver culturally appropriate, spot-on translations that hit the mark.
For this reason, you want to make sure that your translation company employs experienced native speakers who reside in the country you’re targeting.
4. Experience and Track Record
When choosing a reliable translation partner, you should assess their experience.
How long have they been in the translation field? What tools and resources do they have? Do they specialize in your industry?
For example, if you’re in highly technical fields, like manufacturing or engineering, you want to go for a company with a successful track record of working on technical translations.
To evaluate their expertise, take a look at their website, review client testimonials, see which brands have partnered with them, and check any available case studies.
Also, see if they leverage advanced translation tools, such as CAT tools, translation management systems (TMS), and translation memories (TM).
These tools help automate the translation process, reduce errors, improve collaboration between stakeholders, and increase overall efficiency.
5. Client Support and Communication
Reliable translation companies should offer support around the clock to address any urgent requests or concerns you may have, regardless of time zones or business hours.
Additionally, your translation company will assign a dedicated project manager to your project. As your primary point of contact, the project manager’s role is to listen to your needs and keep you informed throughout the translation process.
This consistent support and communication ensure that your expectations are met and that the final deliverables align with your goals.
6. Scalability and Flexibility
Lastly, verify your translation partner’s ability to handle large-scale projects if you need to translate large volumes of text or are planning to expand even more in the future.
Prioritize companies with scalable processes and large teams to ensure you never miss a deadline or delay a project. Also, make sure they cover a wide array of language pairs that can support your future needs.
Additionally, make sure the language services provider of choice offers flexible solutions.
Do they have fast turnaround times or rush translations? Can they customize their offerings to meet your deadlines, budget constraints, and project requirements?
Asking these questions will help you make your needs clear and choose the ideal partner for your business.
9 Top Translation Services Companies
1. Smartling
Smartling is one of the top translation services companies that provide AI-powered human translations through their cloud-based TMS (translation management system.)
They leverage AI for efficiency but prioritize quality by incorporating human oversight from native-speaking, subject-matter expert translators.
Smartling offers support in a wide range of language pairs with a focus on the marketing, finance, legal, and gaming domains.
2. XTM International
XTM International specializes in translation software, offering XTM Cloud, an all-in-one translation management system, and XTRF, a translation business management solution.
These translation software allow both businesses and LSPs to centralize work and fully automate their translation workflows.
Also, XTM Cloud’s integration feature enables you to manage and deliver translations effortlessly within your CMS (content management system).
3. Unbabel
Unbabel focuses on AI-powered Language Operations (LangOps) to deliver fast translations. Their platform combines AI algorithms with human editor reviews for quality assurance.
Unbabel particularly targets customer service translation needs, specializing in chat, email, and FAQ content. They emphasize transparency and control for businesses through real-time quality reporting and customizable workflows.
4. TransPerfect
TransPerfect is one of the top translation services companies with extensive experience in translation and localization.
Their widespread network of native-speaking translators allows them to help large enterprises expand globally in 170 languages. They support different industries, from life sciences and legal to finance and eCommerce.
TransPerfect’s services include document translation, AI-powered translation, content creation, transcription, and audiovisual localization, among many others.
5. WeLocalize
WeLocalize provides AI-enabled translation and localization services through its AI-powered platform OPAL.
OPAL uses machine translation engines, LLMs (large language models), and natural language processing technology to deliver fast, scalable, accurate translations.
WeLocalize’s services support various types of content translation across 200 languages.
6. Language Wire
LanguageWire brings together advanced AI and human expertise through an AI-driven language management ecosystem.
They offer various services including translation, text editing, and desktop publishing.
LanguageWire’s platform gives you full control over translation management, from adaptable and automated workflows to collaboration features.
They also match you with human translators who specialize in your specific industry, whether you’re in marketing or manufacturing.
7. bayantech
bayantech is one of MENA’s top translation services companies, with a track record of two decades of experience providing full human translation and localization services as well as AI-powered solutions.
They rely on a broad network of native-speaking translators in more than +185 languages, including Middle Eastern, African, European, and Asian languages.
bayantech’s expertise spans various industries, from life sciences and automotive to legal and finance to eCommerce.
Their comprehensive services involve text translation, UI/UX localization, and audiovisual adaptation, positioning them as a one-stop solution for businesses seeking end-to-end language services.
8. Phrase
Phrase offers a cloud-based localization platform that incorporates AI for automation and efficiency.
Their translation software solutions are designed to manage and automate localization processes while streamlining integration and collaboration.
Phrase focuses on software and website localization, helping businesses scale their multilingual content and create culturally adapted experiences for international customers.
9. President Translation Service Group International (PTSGI)
PTSGI is a major language service provider in Asia. The company utilizes proprietary AI and case management systems to manage translation workflows and ensure quality.
With a large network of professional translators, PTSGI offers multimedia translation and localization services in over 140 languages. They have specific industry expertise in fields like medical, IT, and legal translation.
Conclusion
As you tap into the global marketplace, partnering with the right translation and localization service provider is crucial to setting yourself up for success.
Our top translation services companies list highlights some of the industry’s leaders, each offering unique strengths and specializations. Whether you prioritize AI-driven efficiency or human expertise, there’s likely a provider here that can meet your needs.
And don’t forget—as you weigh down your options, consider your project requirements, target languages, and long-term globalization goals.
Need some guidance? bayantech can help!
As a full-service language services provider, we can help you make the right decisions. Reach out and let’s discuss your needs in a quick consultation session.
