Quality
“Quality is not an act, it is a habit.” -Aristotle
bayantech Premium Quality Services
At bayantech, through our multiple years of experience in the translation and localization industry, premium quality is imperative.
We keep our commitment to quality according to many factors:
We keep our commitment to quality according to many factors:
- – Rigorous ISO 9001:2015 and 17100:2015 certification standards
- – Stringent QA steps; a 3-eye Translate, Edit, and Proofread (TEP) principle
- – Professional in-house, native-speaking linguists and subject-matter experts
- – Up-to-date style guides and terminology glossaries
- – Dedicated project management
- – Advanced language and translation tools
Certified Translation and Localization Services
Our ISO Standards
In the translation/localization industry, even the smallest or the seemingly most insignificant error can cost time and money, ultimately affecting the success of your projects and business.
At bayantech, we abide by the ISO 9001:2015 and 17100:2015 certification standards, guaranteeing impeccable translation/localization services and providing our clients with an unwavering dedication to achieving the highest quality standards they can rely on.
We have also developed a unique QA model that can be adjusted to the unique specifications and requirements of each of our clients. The robust QA system aims to sweep away all errors.
We also apply a comprehensive quality checklist, checking each product/service for linguistic, cultural, functional, and stylistic accuracy. Here are a few examples of our QA metrics.
At bayantech, we abide by the ISO 9001:2015 and 17100:2015 certification standards, guaranteeing impeccable translation/localization services and providing our clients with an unwavering dedication to achieving the highest quality standards they can rely on.
We have also developed a unique QA model that can be adjusted to the unique specifications and requirements of each of our clients. The robust QA system aims to sweep away all errors.
We also apply a comprehensive quality checklist, checking each product/service for linguistic, cultural, functional, and stylistic accuracy. Here are a few examples of our QA metrics.
Linguistic Accuracy
- Maintaining terminology consistency and adherence
- Applying standard grammar as well as syntax rules and conventions of the target language
- Style guide adherence
- Cross-product consistency (text is consistent with occurrences in other products)
- Intelligibility
- Fluency (text flows naturally and doesn’t sound awkward)
- Style or tone consistency (text does not contain multiple writing styles)
- Correct placement of punctuation marks
- Maintaining an appropriate tone, reading level, and formality for the intended audience
Cultural Appropriation
- Adaptation of cultural references, such as date and time formats, units of measurement, currency, number formats, and sorting order
- Geopolitical correctness
- Customization of images, colors, graphs, and logos to the target locale culture
Cosmetic Appeal
- Proper alignment and formatting of tables
- Consistent use of formatting for software terms, cross-references, etc.
- Maintaining appropriate image quality, position, rollovers, alignment, and indentation
- Correct display of trademark and copyright symbols
- Matching the target language page size, page number formats, header/footer formats, and margins with those of the source language
Functionality
- Making sure there are no corrupted characters
- Ensuring graphics are completely visible and not covering the text
- Checking jumps and pop-ups and making certain they are working
- Correct page encoding
- Functional internal links
- Adaptation of external links to the localized site, if applicable
- Length and segment verification
bayantech Vendor Selection
Our vendor selection process is not merely about choosing from among a thousand translators listed in various databases; it involves a strict adherence to bayantech’s global strategy, the anticipation of future needs, and defining business areas and subject matters.
We choose linguists who don’t not only have the technical knowledge required but also the passion for crossing linguistic and cultural bridges and the unique talent of changing a text’s language while keeping both meaning and fluency intact.
We choose linguists who don’t not only have the technical knowledge required but also the passion for crossing linguistic and cultural bridges and the unique talent of changing a text’s language while keeping both meaning and fluency intact.
We accept no compromises to our strict selection criteria:
- All our linguists are native speakers of the target language, ensuring complete adaptation to the target audience’s cultural norms and preferences.
- Each project is assigned to a native-speaking linguist with subject-matter expertise, guaranteeing a firm understanding of the target industry terminology.
- All our linguists are experienced and certified.
- A minimum of 3 valid clients’ references are required.
- All linguists are familiar with translation tools and the various file formats to be handled.
- Accepted linguists pass a series of recruitment procedures and interviews that check not only for technical knowledge but also the candidate’s reactivity, perceptiveness, professional attitude, and problem-solving skills.
- We implement the 5-project trial period, where each linguist has to successfully complete 5 projects to be finally approved. During this probation period, each step of the linguist’s work is carefully scrutinized.
Our linguists are regularly evaluated in terms of linguistic or functional quality as well as service quality, including responsiveness, troubleshooting capabilities, communication skills, professional attitude, and adherence to deadlines. Based on our continuous quality assessment and our clients’ feedback, we provide the appropriate training and guidance, making sure all linguists are aligned with the industry’s highest standards.
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If you have a large project that you would like to translate, we are always at your side to help.
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